You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
SimpleLivingRedefined.com uses the best carriers to ensure your order gets to you on time. Your order will be shipped within 24 business hours after you have placed your order. Orders placed before 1 p.m. (PST) Monday-Friday will be processed and leave our warehouse the same day. While SimpleLivingRedefined.com works hard to ship every order as quickly as possible, in very rare cases we will notify you via email or telephone if a product is out of stock.
The shipping method you choose at the checkout will determine how soon you can enjoy your lighting kit:
- USPS Priority Ground Shipping → Delivers within 3-5 business days (FREE)
- Next Day Shipping → Delivers within 1 business day
- Canada Shipping → Delivers within 3-5 business days
For orders processed on Friday, estimated delivery will be Monday.
For all orders in the United States, you'll receive USPS Priority Ground Shipping FREE. The cost for expedited shipping or shipping to Canada is calculated and displayed on the Checkout page before you complete your order. Unfortunately, we do not ship our products outside North America at this time.
Duties and Taxes: Import duties, taxes, and brokerage fees are not covered in the product price or shipping and handling charges, and it will be collected upon delivery from the carriers for certain packages. These charges are recipient’s responsibility because we are just charging the transportation fee for the packages. You can check with your customs office to determine what these additional costs will be.